Sales Service Coordinator - Professional

Wahl Clipper Corporation, a global manufacturer of branded Consumer and Professional products, has an exciting opportunity for a team-oriented individual to fill the role of Sales Service Coordinator at our Global Headquarters in Sterling, Illinois.

This position is responsible for coordinating customer order activities for Mexico, Canada and Puerto Rico from order placement through shipment to achieve customer satisfaction. The Sales Service Coordinator collaborates cross functionally with production control, finance and shipping to ensure that objectives for on-time delivery are met. Additionally, this position will handle all EDI related questions, return authorizations; customer master file maintenance and distribute mailings for the Professional Sales Division.

PRINCIPAL ACCOUNTABILITIES:

• Responsible for Mexico, Canada and Puerto Rico orders and shipments.
• Process RMA and full follow through for account reconciliation.
• Investigate customer order discrepancies and determine root cause.
• Maintain customer master information in HubSpot.
• Correspondence distribution to territory managers and customers.
• Perform other duties as necessary or assigned by supervisor.

MINIMUM REQUIREMENTS:

• High School Diploma required
• 5 years' office experience
• Must have strong communication, interpersonal, computer and organizational skills.
• Ability to work in a fast paced, high energy environment.
• Experience in Microsoft applications required and knowledge of D365 beneficial.
• Ability to model the Company's values of respect, teamwork and continuous improvement.

Current Openings for Sales Service Coordinator Professional Jobs at Wahl Clipper Corporation