Customer Service Specialist

Wahl Clipper Corporation, a global manufacturer of branded Consumer and Professional products, has an exciting opportunity for a team-oriented individual to fill the role of Director of Global Sourcing at our Global Headquarters in Sterling, Illinois.

Why Wahl?

We are proud to celebrate over 100 years as the standard for grooming products used by barbers and hairdressers all over the world. Professionals and home users have relied on our innovative clippers, trimmers and personal care products for an entire century.

Today, the fourth generation of the Wahl Family remains deeply rooted in the daily operations and management of the organization. Living beyond the footsteps of their great-grandfather, the family continues to ensure that everything that Wahl produces aligns with the same core family values.

When you work at Wahl, you join a community that is proud of its heritage of excellence and ground-breaking innovations and a company that focuses on creating value for the customer and long-term growth.

Perks & Benefits:

• 401(k) Deferred Plan + Company Match
• Profit Sharing Retirement Plan
• Casual Dress Code
• Grand Rounds, Your Personal Healthcare Assistant
• Tuition Reimbursement Program
• Leo J. Wahl Scholarship for children of Wahl employees
• Competitive Health, Dental, and Vision Insurance Plans
• Employee Assistance Program (EAP)
• Life Insurance
• Short-Term Disability/Long Term Disability
• Generally observe 10 paid holidays per year
• Wellness Programs

This position supports the sales team and customer base of the Professional Animal Division and is responsible for order entry, sales support, return authorizations, sample orders, support materials for customer meetings, account relationship building, resolving customer grievances, customer master maintenance, Lister orders and account assistance, run credit card pre authorizations & payments, clerical duties including expense reports, mailings and filing, and works cross functionally with the Professional Animal Division Business Manager.

MINIMUM REQUIREMENTS:

• High school diploma or GED with 2-3 years office experience.
• Must have strong communication, interpersonal, computer and organizational skills.
• Ability to work in fast paced, high energy environment.
• Experience in Microsoft applications required and knowledge of AS400 beneficial.
• The ability to work well under stress and handle multiple tasks is desired.
• Ability to model the Company's values of respect, teamwork, and continuous improvement.
• D365 Experience a plus.

Current Openings for Customer Service Specialist Jobs at Wahl Clipper Corporation